TM provides corporate and government agencies with responsive customer support, dedicated and customised solutions coupled with up-to-date communications technology.
TM Direct over Metro-E, known as DoME, is the most premium service from Telekom Malaysia Berhad (TM), gives you round-the-clock monitoring and support as well as the flexibility of running servers, systems and heavy multimedia applications. Whatever your business – multinational corporations, banks, finance institutions or even statutory, you will surely find Direct a useful tool for the enhancement of your business.
What do you get from DoME?
Heavy Usage Of Internet
Allows upload and download traffic to run concurrently without sacrificing the speed of the network.
Multiple – Users With Cost-Effective Solution
A stable connection which allows many networks to share a single internet access line.
24 x 7 Internet Connection
An ‘always-on’ Internet connection which allows businesses to run globally.
24 x 7 Customer Service + Managed Service
A dedicated 24-hour Technical Support Centre.
A Dedicated Digital Internet Access
The dedicated digital link provides guaranteed speed and security.
Internet Access – Instantaneous And Highly Reliable
The superior performance enables Content and Online Service Provider to run critical Internet applications.
Unlimited IP Addresses
With a maximum of one block of Class C or 254 IP addresses, customers can configure their network in unlimited ways.
Online Bandwidth Utilisation Report
Free 24 x 7 online bandwidth utilisation report to monitor the service usage.
From 64kbps – 1Gbps.
Service Level Assurance
SLA 99.7%, SLG 99.9% & SLG 99.99%